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Great Successes from Small Changes

Great Successes from Small Changes

One hit a week. That’s what it takes to improve from a .250 to a .300 hitter according to Bull Durham’s Crash Davis. A good major league player will have…

A Matter of Perspective

A Matter of Perspective

If there is one observation increasingly endorsed by conservatives and liberals alike it is this: American government isn’t working. Not in Washington, and not in a growing number of states.…

Leadership Challenge: Optimizing Productivity

When you come right down to it, an organization is nothing more and nothing less than people and information interacting with each other. However simple this is to capture in…

Are Ethics Relevant?

Government scandal could now be considered commonplace. I should know. I’ve been part of a staff that has experienced political scandal first hand. I’ve dealt with the feelings of uncertainty…

Managing in a Time of Crisis

Managing in a Time of Crisis

Some managers shine during a major crisis, while others don’t. As a strategic manager, one must follow a comprehensive protocol that includes the implementation of teams, systems and tools to…

Making Broadbanding Work in State Government

In the late 1990s, Georgia implemented state civil service reforms aimed at improving government efficiency and effectiveness. In 2001, Florida implemented similar reforms. Both Georgia and Florida’s reforms were considered…

How to Embed Transparency into Collaborative Governance

What is the proper role of government transparency in collaborative governance? Is it just about improving information management practices such as processing and storing huge data sets? Otherwise, is something…

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