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Social Security Administration and Budget Cuts: The Struggle to Provide Customer Service
For the past six years, Social Security Administration (SSA) employees have struggled to meet the growing demand for customer service. On average, Social Security beneficiaries wait on hold for 15…
Medicaid Expansion: Will Positive Outcomes Assure Future Viability?
There is perhaps a case no more contentious in public administration of U.S. health care services than state implementation (or not) of Medicaid expansion for medically indigent and low income…
Intersector Briefing: Smart Cities and Cross-Sector Collaboration
“Smart city” is a phrase referenced more and more often in discussions related to urban development, whether by urban planners, city leaders or tech companies. But what does it really…
The Indispensable Goodbye
The government wide freeze is over, but federal employee anxiety lingers as layoff threats remain. Some agencies have continued freezes while they plan more “surgical” cuts. President Trump’s 2018 proposed…
ERM in State and Local Government
Enterprise risk management (ERM) has not received much attention from the public sector. The Committee of Sponsoring Organizations (COSO) introduced the ERM framework in 2004, about a decade after the…
Evergreen Chapter Facilitates Internship for Nursing Student from Japan
In March 2017, members of ASPA’s Evergreen Chapter welcomed Ms. Marina Inagaki to Washington State for a two week internship. Marina is a doctoral candidate at the University of Hyogo…
The White House Chief of Staff – The Most Powerful Person in Washington?
I’ve often thought that the role of the White House Chief of Staff (WHCOS) was equal in complexity and responsibilities to about any other public servant’s role that I could…
Is America Experiencing a Migration Crisis?
America is a nation of migrants. Even before there was a United States, this land’s inhabitants were migratory. Migration has done more to create demographic shifts in America than any…
Root or Roundup?
President Trump’s plan to improve government efficiency and effectiveness is standard operating procedure. Since Franklin D. Roosevelt, every President has sought to leave their mark on the federal bureaucracy. Some…
Freezing and Thawing the Debate on Talent
President Donald Trump’s executive order to freeze federal hiring, just 72 hours after taking office, surprised no one. He had pledged to do just that during the campaign. Since the…
This Week’s Episode of Repeal and Replace: Obamacare
Senate Majority Leader Mitch McConnell plans to bring the American Health Care Act (AHCA) to a Senate vote just before the July 4 recess. Let’s review some of the key…
June 20, 2017No CommentRead More