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Managerial Competencies – A Key to Employee Engagement

Managerial Competencies – A Key to Employee Engagement

Research by my organization and others has shown that leadership and supervision are key influences on (drivers of) the level of employee engagement in public-sector organizations. In government, we depend…

Is County Government the Solution?

Is County Government the Solution?

Last month’s column boldly proclaimed that “Local government is the solution, not the problem.” The theme was motivational, challenging past and current negative assumptions about government. Several types of governments…

Top Ten Improvements to Expect for Local Government Survey Research in 2018

Top Ten Improvements to Expect for Local Government Survey Research in 2018

In the last few years there have been several high-profile elections worldwide that pollsters got wrong, which has stained the face of the survey industry. The post-mortems on these elections…

Public Service: Building a Foundation Toward a Capable Workforce

Public Service: Building a Foundation Toward a Capable Workforce

Anyone familiar with expectations for public service knows citizens are interested in performance as well as ethical conduct.…

Improving Social Policy Through Innovation: India’s Biometric Program

For many people who live in developed nations, the need to prove their identity is often unnecessary, and the ease of doing so is taken for granted. However, in India,…

Pay for Performance Is Here to Stay

Pay for Performance Is Here to Stay

When public employers replace a salary program, the most popular model is based on “broadbands.” The idea, which gained popularity in the private sector when GE adopted it in 1990,…

Creating Space for Engagement: 2018 Annual Conference Addresses Who, What, When, Where and How

Creating Space for Engagement: 2018 Annual Conference Addresses Who, What, When, Where and How

ASPA's 2018 Annual Conference convened in Denver, March 9-13, around its theme: Mission Focused and Service First: Creating Innovative Solutions. Within this framework, plenary lecturers and other featured speakers were drawn to a…

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