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A good metric can improve performance and increase public confidence in government organizations. A poor metric can subvert policy intent and obfuscate the public’s perception of the administrative state.…
A unique component of SomerStat is ResiStat, designed to engage residents in using data to discuss and provide input on decisions. While many cities developed programs similar to CitiStat and…
Recently, I met with the leaders of a county government to present the results of the employee engagement survey we conducted for the county. The survey results showed that county…
Previous articles challenged the belief, popularized by President Reagan that “government is the problem.” This simple assertion has been pervasive in our view of government institutions with its powerful message…
Bureaucratic representation is considered both passive and active. Passive representation is when the bureaucracy is composed of demographically similar members vis-à-vis the people in the community. Active representation occurs when…
In the private sector, efficiency is directly related to making a profit. And without profit, the private sector organization will go bankrupt. Efficiency is built into the culture of every…
On the subject of public affairs and administration, cartoons have historically been used to highlight current events and communicate opinions about public officials and public service professionals. Public servants have…
As one of the most essential skills needed to promote good governance, cultural competence advocates for government to foster a more inclusive environment to all its citizenry. It is the…
To start closing the gaps on gender-pay inequality, first, we need to start closing the gaps between self-implicit biases associated with gender professionalism and educational capabilities silently reflected in the…
As practitioners and scholars who comprise the American Society for Public Administration, we have a quintessential role in helping to preserve the American Republic. We must teach and practice civic…
The Deeper Meaning of Authentic Dialogue
This is what the ancient Greeks meant by employing a common education to create a spiritual community, which would allow the “soul” and true nature of government to become manifest.…
August 6, 2018No CommentRead More