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Access to Justice: The Public Administration Challenge

Access to Justice: The Public Administration Challenge

As more and more courts systems work towards addressing the lack of access to justice by its citizens, public administrators will continue to be relied upon to achieve this noble…

The Latest Management Concept or Basic Management Principles?

The Latest Management Concept or Basic Management Principles?

Many of the management programs that have been developed over the past two to three decades have engaging employees at the heart of the practice...We clearly understand that management doesn’t…

The Complexity of Social Problems and Big Data. Part II.

The Complexity of Social Problems and Big Data. Part II.

By applying descriptive, diagnostic and predictive analytical techniques to large volumes of data, hidden patterns, correlations and trends can be revealed that could not have been obtained otherwise. …

Examining the Code and Accountability of Cancel Culture in Public Service

Examining the Code and Accountability of Cancel Culture in Public Service

When acting competently, and ethically, and understanding the importance of solid succession planning, leaders can effectively strengthen organizational culture so that the next generations can develop into accountable adults who…

Values Observed in a Year of Public Service

Values Observed in a Year of Public Service

Perhaps most importantly, this experience has allowed me to witness a number of public service values exhibited by public and nonprofit staff worth reflecting upon for the new year.…

Let Us Accept Our Own Responsibility

Let Us Accept Our Own Responsibility

However, managers should think about using new year resolutions to improve the work environment. Regularly taking stock of current managerial behaviors and choosing to improve some of them is a…

The US Government and the Holocaust

The US Government and the Holocaust

I highly recommend The US and the Holocaust documentary. It is a treasure trove of important lessons in history that are applicable today, especially for public administrators. There is failure,…

Putting the “Service” Back into Public Service

Putting the “Service” Back into Public Service

The next time you have a great experience as a customer, think about what you may be able to learn about how you treat those you interact with as an…

Goal Displacement in the Public Sector

<strong>Goal Displacement in the Public Sector</strong>

Thus, in the public policy process, public organizations as well as practitioners should pay careful attention to what the ultimate policy goals are and be wary of being overly obsessed…

No! No! Don’t You Dare Lead Quietly

No! No! Don’t You Dare Lead Quietly

Leadership is a never-ending continuum of a commitment to excellence—not perfection. Take advantage of opportunities to pivot toward new behavior, greater action and inspiring attitude changes. …

A Look Back on the Civil Service Reform Act of 1978

A Look Back on the Civil Service Reform Act of 1978

More than four decades after the CSRA, this important element of our republican system is still something we cannot take for granted and which our leaders must take great care…