Leading and Sharing as a Baldrige Award-Winning City
Last year, the City of Fort Collins, Colorado, reached what might be considered the mecca of an organization’s journey to excellence: It earned the Malcolm Baldrige National Quality Award. For other government organizations that may be considering a systematic improvement effort, I’ll next describe the assessment…
Socialism vs. the Welfare State
The difference between socialism and the welfare state is really like the proverbial difference between lighting and the lighting bug. There are enormous differences between these two ways of organizing the economy and public administration.…
These Walls Should Talk: Government’s Role in Governance
As public servants, we cannot often predict where the next inspiration will come from. We continue to be surprised by policy outcomes that none of us ever see coming. Sometimes the outcomes are good, sometimes they are not so good. And sometimes democracy is outstanding and sometimes…
Professional Duty to Say “No”
Public administrators are expected to be stewards of the public trust. In fulfilling this role, administrators’ exhibit the ethical values identified with positive public character. These values include honesty, caring, supporting the public interest, fairness, respect, accountability, professional excellence. These values, as public service norms, have served…
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