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The Language Wall

The Language Wall

Inclusion has become a vital goal—along with diversity and equity—yet local governments struggle to center inclusion alongside efficiency and effectiveness.…

The Value of Five Year Financial Forecasts for Cities

The Value of Five Year Financial Forecasts for Cities

It is encouraging that more and more cities are doing five year financial forecasts—There are many benefits to conducting this process.…

A National American Infrastructure Reinvestment Bank—An Idea Whose Time Has Come?

A National American Infrastructure Reinvestment Bank—An Idea Whose Time Has Come?

In this article, I will look at a financing vehicle that the federal government may wish to consider in lieu of corporate income tax rate increases and/or imposition of a…

Part Two of a Three Part Series: How to Speed Mass Vaccination

Part Two of a Three Part Series: How to Speed Mass Vaccination

Process improvements at Hartford’s Dunkin’ Donuts Park clinic increase COVID-19 vaccination rate by 207 percent in five weeks.…

The Consequences of Law Enforcement Reform: Avoiding the “Hollow Force”

The Consequences of Law Enforcement Reform: Avoiding the “Hollow Force”

After a year of contentious debate surrounding law enforcement, departments across the country are seeking options to reform law enforcement agencies. These reforms need to be carefully considered to avoid…

Internet, Infrastructure and Me

Internet, Infrastructure and Me

Our nation’s internet infrastructure is vital to our economy, our security and our lives. But for far too long we have ignored internet access in rural communities.…

The Composable Government Agency: Citizen Development, Packaged Business Capabilities and No-Code/Low-Code Microservices

The Composable Government Agency: Citizen Development, Packaged Business Capabilities and No-Code/Low-Code Microservices

Imagine building a government office, department or agency by connecting a set of business processes and technical processes like a set of LEGOS™ bricks. Offices, departments or even agencies can…

Caring for Him (or Her) Who Has Borne the Battle

Caring for Him (or Her) Who Has Borne the Battle

Even before COVID-19, older adults and their families, including veterans, increasingly favored aging in place with home and community-based supports and services rather than choosing skilled nursing facilities for long-term…

Equitable Use of Technology in India: E-Learning in the Pandemic

Equitable Use of Technology in India: E-Learning in the Pandemic

The education sector has been hit significantly by the pandemic, as it was forced to move online everywhere, including in developed, developing or under-developed countries. With around 250 million children…

Beirut Explosion Unmasked—Decades of Government Failure

Beirut Explosion Unmasked—Decades of Government Failure

On August 4, 2020, Lebanon witnessed a catastrophic explosion that destroyed its capital and main port. This event exposed Lebanon’s governmental mismanagement and failure. It unmasked everything public servants should…

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