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Outsourcing Government – A Strategic Approach to Partnered Privatization (Part 3)
The Next Era, Partnered-Privatization? Fundamentally, the business of government is to enact law and develop policy with established measures to clearly demonstrate whether its policies are successful. The essential arms…
The Long and Short of It
There’s an old saying to the effect that a politician’s idea of “long term” is the period between now and the next election. That’s understandable; our electoral system is set…
Adopting a Norwegian State of Mind: What Norway Is Doing Right
Norway continues to follow the trend regarding budgetary spending in Europe. Directly affected by petroleum profits that will deliver a budget surplus of $43.7 billion in 2012, the government has chosen…
Innovation in Information Technology for Local Governments and Other Public Administration Organizations
Welcome to the second limited series column on innovation in information technology. We hope to publish articles weekly while the series lasts. If you miss a column, we’ll include links…
Good Customer Service Still Matters
When I call 411, the computer voice asks: “What city, please?” I can’t stand those computer voices and do what I can to confuse them. I try my best Nordic…
December 7, 2012No CommentRead More