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Performance Does Matter for Government Employees

Performance Does Matter for Government Employees

I can attest from over 40 years experience as a federal employee that performance is very much an issue in federal employment. And we should remember there is a very…

How to Design Effective Team Targets in Government

How to Design Effective Team Targets in Government

Government is famously a team sport. Almost everything (really) important we do in government requires effective teams. Whether it is reducing child mortality, disaster management, fighting opioid crisis or stopping…

What I Learned About Being a Good Leader by Working for a Bad Boss

What I Learned About Being a Good Leader by Working for a Bad Boss

I believe as much, if not more, can be learned by working for a bad boss as can be learned from a good leader. Of course, no one would choose…

The Leadership Quotient

The Leadership Quotient

What is effective leadership? Some people believe that being effective as a leader is knowing your team. Some people believe that being effective as a leader is being in control…

Public Administration: Theory or Practice

Public Administration: Theory or Practice

Trends in the teaching public administration discourse tend toward contemporary course delivery methods in the advent of computers and the internet. Discussions are often about available instructional technologies and teaching…

Employee Engagement and Labor Unions – A Win-Win

Employee Engagement and Labor Unions – A Win-Win

When my organization begins a new employee engagement survey, we conduct a kick-off meeting to explain the survey process to the key stakeholders in the agency or jurisdiction where we…

The Relevance of Context: Public Management in a Complex Environment

The Relevance of Context: Public Management in a Complex Environment

Today’s public sector employees function in a highly complex fishbowl environment, complicated by political leaders and public managers broadcasting their opinions in 140 characters. Sacrificing substance for splash, we’ve entered…

P.A. Research on Hurricanes

P.A. Research on Hurricanes

Hurricanes Harvey, Irma and Maria that devastated Texas, Florida and Puerto Rico call for social science research. The hard sciences of meteorology and hydrology have already spoken and deserve credit…

Requiring Alternative Financial Services Providers to Report Borrowers’ Repayment Histories Would Increase Financial Inclusion

Requiring Alternative Financial Services Providers to Report Borrowers’ Repayment Histories Would Increase Financial Inclusion

If policymakers required all financial service providers, not just banks and credit cards, to report the ongoing financial histories of their customers and required credit rating agencies to collect, analyze…

Driving a City’s Financial Recovery: An Interview with Detroit CFO John Hill

Driving a City’s Financial Recovery: An Interview with Detroit CFO John Hill

Jason Juffras spoke with Detroit chief financial officer (CFO) John Hill to learn about Detroit’s financial crisis and nascent recovery. Mr. Hill also played a major role in Washington, D.C.’s…

The Lesson: Don’t Throw a Plunger at a Dart Board

The Lesson: Don’t Throw a Plunger at a Dart Board

One simple rule of darts is in the name of the game: You’ll only succeed if you use darts. If you try to throw a plunger at a dart board,…

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