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Ethical Walls

Ethical Walls

We must understand ethics even when choices seem to contradict our personal beliefs or instincts, especially when working with clients and community partners. …

Pencils and Parking Tickets: The Potential of Donations-For-Fines Programs

Pencils and Parking Tickets: The Potential of Donations-For-Fines Programs

Although they may be viewed as a novelty, recent donations-for-fines programs have the potential to simultaneously address two problematic issues: funding for K-12 education and social equity in civil fines…

Time to Get Serious about the United States National Debt (Continued)

Time to Get Serious about the United States National Debt (Continued)

While budget deals passed by the Senate are important in avoiding a budget shutdown, there remains structural budget issues with our national budget—mainly, how to address the ever increasing national…

Are Your Hiring Practices Getting in the Way of Picking Better Leaders?

Are Your Hiring Practices Getting in the Way of Picking Better Leaders?

Perhaps a solution to the prevalence of poor leadership is to improve our definition of leadership, particularly during the hiring process. That includes being aware of how gendered expectations impact…

E-Government, Access and Legitimacy

E-Government, Access and Legitimacy

Our mobile-connected citizens are a new opportunity for governments to foster legitimacy.…

Mission Possible: Health Equity

Mission Possible: Health Equity

Personal responsibility is the key to making health equity possible. Together, we should work to ensure all people have the opportunity to achieve optimum health.…

DemX – Promoting Democracy Through Good Digital Design

DemX – Promoting Democracy Through Good Digital Design

Are the lessons of the private sector’s CX and UX appropriate for government websites and mobile apps? Can practices be used to increase citizens’ democratic participation? …

How to Implement Multi-Jurisdictional Policy Coordination

How to Implement Multi-Jurisdictional Policy Coordination

While each city must make their own decision about the level of coordination that is appropriate, it is important to understand how to work together to address regional issues. As…

Crisis Management in the Public Sector

Crisis Management in the Public Sector

There are a thousand ways to deal with a crisis. Consultants and public relations agencies are trained to communicate about the incident and provide the appropriate updates. What happens when…

Making Sure Our Informed Votes Count

Making Sure Our Informed Votes Count

Nearly two-thirds of the 100 largest municipalities across America will be going to the polls this fall. These elections offer an excellent opportunity for officials and the public to test…

Lower Echelon Leadership

Lower Echelon Leadership

As administrators, due diligence calls for us to acknowledge and consider lower echelon leadership. Through hierarchy, chain of command and other management concepts, lower echelon leaders may be considered the…

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