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What does the current pandemic mean for those serving the public? It means we must take extraordinary steps to recognize and embrace the fears and trepidations that our citizens face.…
In a nervous couple of months filled with shutdowns and lockdowns, public administrators have demonstrated an inexhaustible spirit of dedication and service. Their compassion and availability allowed countless people to…
The Mahube (“Dawn”) Partnership for Transformation, initiated by Botswana President Mokgweetsi Eric Masisi and Rutgers President Robert Barchi, represents a unique effort between a nation and a university to address…
Transparency advocates and reporters from various states, from California to New Jersey, are raising concerns that governments are being less-than-forthcoming with information during the COVID-19 crisis.…
Using evaluations to infuse innovations into timely, progressive and continuous public service opportunities can be one of the greatest return-on-investment strategies for every agency or organization.…
Forging a shared purpose is only the first step in providing ethical leadership. Ethical leaders must also then clarify what this purpose actually means. …
Human trafficking can take many forms, including sex trafficking, forced labor and debt bondage (among others). The coronavirus has, according to multiple reports, increased the prevalence of this issue.…
After Action Reviews (ARRs) are a useful tool to identify problems or weaknesses that need to be addressed prior to the next crisis.…
An international survey of city websites has identified Seoul, South Korea, as the top-ranked city in the performance of municipal e-government for the years 2018-19. …
The pandemic has shown us, one more time, that public servants, we bureaucrats, remain dedicated to serving our community, our state and our nation. …
Review Sought for a Proposed ANSI Quality of Government Standard
ASPA members and supporters are being invited to assist in the professional review and testing of new quality standards being advanced by the American Society for Quality (ASQ), Government Division.…
June 3, 2020No CommentRead More