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Embracing Ugly Babies

Embracing Ugly Babies

As a peer, colleague, leader or manager, you may have the opportunity to provide feedback on a product, process or plan. I encourage you to do so with the mindset…

Government Leaders: The Key Role in Data-Driven Transformation

Government Leaders: The Key Role in Data-Driven Transformation

Flexibility and adaptability are key to the successful development of data science projects in the dynamic landscape of public sector initiatives.…

Is the Metaverse Still the Future of Digital Governance in the Post-COVID World?

Is the Metaverse Still the Future of Digital Governance in the Post-COVID World?

Government services in the metaverse that prioritize access and inclusivity will offer people the chance to be more connected and empowered than ever before, both to their government and to…

Challenges Ahead for Local Government Managers

Challenges Ahead for Local Government Managers

While there are numerous challenges on the horizon for public administration universally—and frankly of organizations of all sizes and types, including non-profit and for-profit entities—here are my top 3 challenges…

Mitigating and Learning From School Failures in School Choice Programs

Mitigating and Learning From School Failures in School Choice Programs

I agree that utilizing 3rd parties in delivering public services is a valuable tool in the public administration toolbox, but that tool needs to be fully understood for it to…

Absorbing the Wisdom of the Ages

Absorbing the Wisdom of the Ages

What we know, who we are and what we do, by in large, are the result of what we’ve gleaned from sources outside ourselves. Those diverse and ample resources, wisely…

How Can Social Marketing Help Reduce Youth Suicide?

How Can Social Marketing Help Reduce Youth Suicide?

As reported in 2022, campaign metrics from the 2016 campaign indicated the Facebook and Instagram components of the campaign resulted in an extremely high click through rate of 5.5 percent,…

Ethical Decision-Making: Avoiding the “Rationalization” Trap

Ethical Decision-Making: Avoiding the “Rationalization” Trap

When we hear someone trying to justify something they want to do or feel they must do, we can help them see the disconnect with their values and explore alternatives. …

Lessons From the Front Lines of Change

Lessons From the Front Lines of Change

The changemaker’s challenge is to get people to feel the change in a way that appeals to their hearts and opens their minds to new possibilities.…

Developing Government Employees: Valuing Learning Over Outcomes

Developing Government Employees: Valuing Learning Over Outcomes

As the world hurtles towards increasing unpredictability, governments and organizations must value adaptability and continuous learning over static results. …

Amid the Rise of AI, Excitement and Concern Are Growing

Amid the Rise of AI, Excitement and Concern Are Growing

As humans rely more and more on AI, proceeding with cautious excitement may be the best path forward.…