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Good to Know…Week of July 12, 2010
Links to articles from several sources keeping you informed about reports and trends on all topics and areas of expertise in public administration.…
Social Media for Public Parks and Recreation Organizations: Bridging the Communication Gap
A 2009 report released by Strategy Analytics estimates that there are nearly 400 million people using social media globally and in five years one out of every six people on…
New Media: A Path to the Future for Public Administrators
It is in fact a vicious food chain of information. The public sits on top, hungry for facts and answers. The media acts as both predator and prey.
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Gov 2.0 Revisited: Social Media Strategies in the Public Sector
What we can now observe is a surge to use social networking services in government: almost every federal agency and department has at least one Facebook organizational page and at…
Social Media and Health Care
People are using social media for treatment and problems related to heart, lungs, liver, pregnancy and others.
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The Nine Commandments of Social Media in Public Administration: A Dual-Generation Perspective
But the role of social media has already become a permanent element of modern management. This new venue for external communications can enhance the quality of government, but only if…
Social Media in Public Sector Communications, Customer Service and Community Relations Programs
The ability of our national leaders to communicate directly with the citizenry and their constituents has enormous implications for local government and municipal services. Specifically, functions like customer service, communications…
Practical Case Studies in Management and Leadership, Part II
Public management textbooks are replete with diverse concepts that are oriented toward addressing human productivity and behavior in organizations, as perhaps most of such organizations strive to improve the quality…
Good to Know…Week of June 28, 2010
Links to articles from several sources keeping you informed about reports and trends on all topics and areas of expertise in public administration.…
Forecast for Sunshine: Open Government in the City of San José
On March 2, 2010, the San José City Council approved two groundbreaking measures intended to bring greater transparency and accountability—“sunshine”—to the workings of City government. The decisions were the natural…
Practical Case Studies in Management and Leadership
Public management textbooks are replete with diverse concepts that are oriented toward addressing human productivity and behavior in organizations, as perhaps most of such organizations strive to improve the quality…