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Trouble with The Curve
Recently, I had the distinct pleasure of serving as a peer reviewer of an online MPA course. Working closely with curriculum innovation to accomplish this review, I found the “holy…
Public Service In A Place of Meaning: What We Can Learn From 13 Truckers
There has been quite a bit of talk, lately, about choice. But, what is choice, really? Can it simply be described as a selection among a group or set of…
Risk Management in Government
In this column I argue that risk management is a means toward an end and not an end in and of itself. If the end goal (the bottom line) for…
Rediscovering the “Soul” of Government
Americans in large numbers today seem not only to distrust but also resent their government. “They have become convinced that government, especially the federal government, is wasteful, oppressive, and insensitive,…
When Organizations Act, Engagement Improves
My organization recently completed the second employee engagement survey for one of our clients--a local government agency in the U.S. We did the initial survey in 2017 and a follow-up…
Governing in a Divided Society
Though the presence of divisions in our society is nothing new, the rancor and drama that is so evident today poses unique challenges to those in the business of administering…
Rating Pinellas County’s Strategic Plan
This series began with the statement; government is the solution, not the problem. To assert that government is the solution, its ability to solve rather than create problems, required exploration.…
The Role of Culture in Public Administration Across Contexts
The study of comparative public administration started in the United States during the Cold War when many former colonies had achieved independence and began to create their own states. This…
After Smoke and Mirrors
Playwright Arthur Miller recalled, “An era can be said to end when its basic illusions are exhausted.” Management hopes rest in a positive institutional image. Avoiding negative attention is a…
The Case for Performance Management
After seven years of managing and implementing public sector performance management programs, I am constantly asked versions of the question, “If it isn’t broke, why fix it?” In other words,…
Building a Performance Management System to Stand the Test of Time
The first step to thinking about performance in the long term is acknowledging that these efforts don’t often come for free. It's common for organizations to adopt performance and not…
May 11, 2018No CommentRead More