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Using Technology to Provide Public Services

Using Technology to Provide Public Services

To provide public services in an efficient and effective manner, governments must continue to leverage technology. With the majority of the population living in urban areas, governments are feeling the…

National Service: A Legacy of Civic Engagement

One of the greatest legacies of National Service is the power of AmeriCorps programs in engaging citizens in a lifetime of service. Two programs in West Virginia, Camp Horseshoe and…

Happy Belated Birthday, ADA!

Happy Belated Birthday, ADA!

Happy belated birthday to the Americans with Disabilities Act (ADA)! On July 26, 2015, the ADA turned 25 years old. With approximately 19 percent of the American population – that…

Citizen Engagement in Local Government Planning and Finance

Citizen participation in governance is critical to preserving both historic and modern values. While historic legislation, such as the Urban Renewal Act of 1954, the Economic Opportunity Act of 1964,…

The Added Value of Experiential Learning

The Added Value of Experiential Learning

Experiential learning courses are a great segue between learning that takes place in the classroom and application of that learning in the real world. We allow students to demonstrate mastery…

Online Learning: The Way of the Future

Online Learning: The Way of the Future

Approximately 5 million students are attending online universities. That number will continue to grow over the next 10-15 years. Yet, there has always been a negative connotation about the quality…

Should We Do That? Five Questions to Ask

“Should we do that?” In my years of working with nonprofits, government agencies and community-based networks, I have seen this question ignored or answered with half-truths. When seeking grants, chasing…

Six Figure Jobs for MPA Graduates: “Insider” Tips

Last month, my column discussed lucrative opportunities for recent MPA graduates in the financial industry. By popular demand, this column will expand upon that piece and offer key “insider” tips.…

When a Local-Gov Manager Leaves

When a Local-Gov Manager Leaves

Local government leaders frequently change jobs. When a manager or department head leaves, a few priorities should be considered. Understanding the priorities will make the transition to a new leader…

Bridging the Separation of Powers

Bridging the Separation of Powers

The separation of powers is a hallmark of democratic systems of government. However, it creates a rivalry between the legislative and executive branches. To keep peace, the two sides take…

Action Research: Learning By Doing

Action Research: Learning By Doing

Action research, often called participatory research or collaborative inquiry, is more scientific than simple problem-solving. It engages the subjects of research. In the workplace, research action allows employees them to…