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Developing Trust
Trust, rather than competence or performance, has become the focus of public attention on government, especially after confrontations with the police in Missouri and New York City. Recently, Robert Samuelson…
Ethics Training for the Public Sector Workforce
It appears there are daily news stories of a public sector employee’s failure to exhibit appropriate ethical competencies. With the number of these stories presented for public consumption, one may…
No Problem
For this month’s theme, we are to presume that big problems can be solved by connecting citizens with government. In an attempt to frame the conversation, we must examine the…
Open Government
What exactly is open government? This can be a difficult question to answer as our society has engaged the throttle for Internet access into overdrive. Our society almost completely operates…
Paradigm Shifts in Public Administration — Toward New Benchmarks and Best Practices
Previous columns dealt with emerging benchmarks and best practices in public administration in light of the high-tech revolution and the transition from the modern, industrial age to the postmodern, information…
Promoting Integrity and Ethics in the Public Sector
The name Edward Snowden should be familiar to the audience. The NSA-contractor, turned whistleblower, provided top secret documents on the details concerning the surveillance program employed by the National Security…
Developing Leaders in the Public Sector: Masking and Cultural Competency
Masking is when an organization appears culturally competent, but its ulterior motive is to maintain power and control within a select organizational group. An organization engaged in masking may have…
HR & The Transgender Employee
Recently, the Department of Justice took the position that the protection of Title VII of the Civil Rights Act of 1964 extends to claims of discrimination based on an individual’s…
The Old West Meets Star Trek: Social Media Use and Nonprofit Organizations
In a recent study highlighted in the Nonprofit Quarterly, the researchers found that 97 percent of the 500 organizations studied were using Facebook. Nonprofit organizations absolutely need to have a…
Teaching Impact: Recognizing Scholarship as Valuable Activity
In my conversations with faculty across the United States, it is apparent that many professors, particularly tenure-track assistant professors, feel that taking time to write about pedagogy and the impact…
Social Media Is An “EQUALIZER”
The final topic for the PA Times online editorial calendar is "Social Media and The Information Age- Using Influence and Persuasion in Public Service." Unquestionably, this is a very important…