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Lean: A Management Trifecta for the Public Sector
Lean process improvement principles and techniques are more than a set of tools that identify and eliminate waste and improve value. They’re a perspective, a way of thinking and a…
Puppet Shows and Program Evaluation: Leveraging University Partnerships to Increase Civic Capacity
Over the course of a semester, a team of four students worked with the Houston Fire Department to evaluate the effectiveness of their public safety programs. …
Introducing Disciplined Agile Delivery to Government Projects and Programs
State and local governments are increasingly adopting Agile project management. However, the lack of staff training and expertise is a barrier to more adoption of Agile for state and local…
The Limits of Hero Philanthropy
If the role of government is to provide basic services to the public, what does it say when basic services must be subsidized by private citizens?…
The Hill-Burton Act of 1946: America’s First Health Policy
It is safe to assume that the Hill-Burton Act is a lesser-known policy among the general public, yet it cannot be overlooked in its contribution to the historical record of…
Where to Start the Reform Process and Why We Choose to Ignore the Big Picture
In many developing countries, we devote too much attention to the details of reform and simply ignore the flaws in the big macro picture. We focus on the external façade…
Are We Planning for Future Leadership?
Creating a succession plan with qualified individuals is tantamount to the success of the organization and requires serious consideration for correct implementation.…
How Governments Can Survive Recessions
What types of actions can governments take to re-establish or maintain fiscal balance if they are facing shrinking revenue bases and/or increasing spending demands in their external environment?…
Good Enough for Government Work
Public administration is a humanistic enterprise. Our research needs to look at the data and the people. If we lose ourselves in our algorithms, so to speak, we lose the…
‘Fresh Ideas’ About Employee Engagement? Not so Fast
The start of 2020 has prompted a barrage of articles and posts describing employee engagement trends and innovations. But are these ideas really moving the needle?…
Ask the Front-line Workers—Military Lessons for Strategies in Human Services
There is a critical role for people on the ground who are at the front-lines of services and in the cities and villages where stability is achieved—or isn’t. Front line…
March 18, 2020No CommentRead More