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One Person, One Moment, One Conversation: Improving the Perception of Public Institutions

One Person, One Moment, One Conversation: Improving the Perception of Public Institutions

By Laree Kiely Recently in an airport lounge, I witnessed a problem that I see all too often–a failure to see how one’s work efforts fit into a larger context.…

Strategies for Higher Level Brainpower in the Public Sector

Strategies for Higher Level Brainpower in the Public Sector

By Troy Holt Anti-government critics often ask why public agencies can’t run like a business. While there are many reasons, from transparency to social justice, there is an area where…

Can Operating Managers Really Manage Budgets?

Can Operating Managers Really Manage Budgets?

By Scott Lazenby In previous columns, we considered ways to adapt governmental budget systems to modern management principles of delegation, empowerment and alignment of organizational goals. One of the key…

Attracting and Retaining Public School Teachers: Challenges for Today’s HR Manager

Attracting and Retaining Public School Teachers: Challenges for Today’s HR Manager

By Joseph G. Jarret When pondering public budgeting from the public administrator’s perspective, it is interesting to note that education of our nation’s children is an expensive, people-intensive process that…

Arts-Based Development

Arts-Based Development

By William Hatcher It is often said that the soul of a community is its art— music, festivals, paintings, literature and other forms of creative expression. These activities and artisans…

A Softer, Gentler Future for City Managers and the Data that Support Them

A Softer, Gentler Future for City Managers and the Data that Support Them

By Thomas I. Miller Let’s turn back the clock to 1994. That’s only 20 years, or as biologists refer to it, a generation. I want to challenge you to remember…

Promoting Community Employment Options: The Media Engagement Strategy

Promoting Community Employment Options: The Media Engagement Strategy

By Horace Blake In any local community, the key to citizen engagement is the ability to collaborate with a variety of stakeholders through available information whether it is internet technology…

The Makings of Disaster: Collaboration – Realizing Separation is Only Two Degrees

The Makings of Disaster: Collaboration – Realizing Separation is Only Two Degrees

By Stacey Mann On the afternoon of April 27, 2011, an EF-4 tornado with estimated maximum wind speed of 190 mph traveled through Greene, Tuscaloosa and Jefferson Counties in Alabama. In…

The Constitution and Corporations: Do Businesses Have a Right to Free Exercise of Religion?

The Constitution and Corporations: Do Businesses Have a Right to Free Exercise of Religion?

By David Schultz Are corporations religious? Do they believe in God? Can they pray? Silly questions perhaps, but they lie at the heart of Hobby Lobby v. Sebelius (Hobby Lobby).…

Public Workplace Conflict Resolution: Challenges for the HR Professional

Public Workplace Conflict Resolution: Challenges for the HR Professional

By Joseph G. Jarret America’s judicial system most commonly defines the term “conflict” to mean a serious disagreement or argument, typically a protracted one. Whenever people work together and are…

Engaging the Community in a Networked World

Engaging the Community in a Networked World

By Christine Springer Nurturing continuous engagement of the community served by public agencies is not only important but also critical to successful public management in an environment of change. Networking…