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Managing in a Time of Crisis

Managing in a Time of Crisis

Some managers shine during a major crisis, while others don’t. As a strategic manager, one must follow a comprehensive protocol that includes the implementation of teams, systems and tools to…

Telework in the Federal Government: Benefits and Pitfalls

Telework in the Federal Government: Benefits and Pitfalls

Over the last two decades, telework has increasingly become an essential element in the federal government’s operations, making it a subject worthy of careful study. As technological capabilities to facilitate…

Reasonable or Unreasonable Expectations: Accountability in Emergency Management

Reasonable or Unreasonable Expectations: Accountability in Emergency Management

For decades, there has been a call for greater accountability in government. This is appropriate, given that, in a democracy, the government derives its powers from the people and should…

Digital Government: How Technologically Fit Are You?

Digital Government: How Technologically Fit Are You?

Alright, 2013 is in full swing, and now is the time to check up on your New Year’s resolutions. Staying on target? It depends, we know. Now let’s get specific.…

Gun Regulations and Limits of the Law

Gun Regulations and Limits of the Law

The push in Congress and in many states for new gun laws will be captured by many political myths. Debates will falsely declare that the mentally ill are the cause…

The Frame Game

The Frame Game

It’s a new year, and with it has come a whole new crop of state and local elected officials. It’s early, but the signs are not auspicious. Case in point:…

Leadership Dilemmas: The Seduction of Correctly Solving the Wrong Problem

Leadership Dilemmas: The Seduction of Correctly Solving the Wrong Problem

There was a university study conducted a few years ago on mice, rats, and hamsters. The study was intended, of course, to see if we could learn something that we…

Strengthening Accountability and Public Confidence with Transparency Websites

Strengthening Accountability and Public Confidence with Transparency Websites

According to Transparency International, an international anti-corruption organization headquartered in Berlin, the public sectors of most of the world’s countries are still plagued by high levels of perceived corruption. Based…

The New Old(er) US: Are you ready for tech savvy older adults?

The New Old(er) US:  Are you ready for tech savvy older adults?

Can we talk about aging? Yes, we have to. Let’s start by admitting that we are all aging. According to the 2010 census, more than thirteen percent of us in…

Restoring Trust in Government Matters

Despite heightened rhetoric about engaging citizens, improving customer satisfaction and restoring public trust in government, little significant success in doing so is evident today especially when we focus on the…