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When Money Can’t “Buy” Diversity: Experience of Google and the U.S. Department of State

When Money Can’t “Buy” Diversity: Experience of Google and the U.S. Department of State

Both in the public and private sectors, employers spend millions of dollars on diversity initiatives, including spending resources on diversity training, creating offices of equal employment, hiring Chief Diversity Officers…

Public Administration and Health Care… Examining This Complex Collaboration

Public Administration and Health Care… Examining This Complex Collaboration

The massive economic footprint of the health care industry is fundamentally dependent upon the public sector. So why are we arguing about public spending on health care? Our debate should…

The Ecosystem of Vibrancy

The Ecosystem of Vibrancy

You get what you believe when it comes to the future of your community. Like anything, it takes a vision to face the future, picture the change and have the…

The Deeper Meaning of Authentic Dialogue

The Deeper Meaning of Authentic Dialogue

This is what the ancient Greeks meant by employing a common education to create a spiritual community, which would allow the “soul” and true nature of government to become manifest.…

Engaging the Community in Municipal Performance Management Efforts

Engaging the Community in Municipal Performance Management Efforts

A unique component of SomerStat is ResiStat, designed to engage residents in using data to discuss and provide input on decisions. While many cities developed programs similar to CitiStat and…

Money – Does it Drive Engagement?

Money – Does it Drive Engagement?

Recently, I met with the leaders of a county government to present the results of the employee engagement survey we conducted for the county. The survey results showed that county…

What Does Harley-Davidson Teach Us About Our Government?

What Does Harley-Davidson Teach Us About Our Government?

Previous articles challenged the belief, popularized by President Reagan that “government is the problem.” This simple assertion has been pervasive in our view of government institutions with its powerful message…

Representative Bureaucracy and Gender: A Gap in the Research

Representative Bureaucracy and Gender: A Gap in the Research

Bureaucratic representation is considered both passive and active. Passive representation is when the bureaucracy is composed of demographically similar members vis-à-vis the people in the community. Active representation occurs when…

Profit Motive vs. Efficiency

Profit Motive vs. Efficiency

In the private sector, efficiency is directly related to making a profit. And without profit, the private sector organization will go bankrupt. Efficiency is built into the culture of every…

Teaching with Multimedia: Cartoons and Teaching Public Affairs and Administration

Teaching with Multimedia: Cartoons and Teaching Public Affairs and Administration

On the subject of public affairs and administration, cartoons have historically been used to highlight current events and communicate opinions about public officials and public service professionals. Public servants have…

What Is the Most Important Skill for MPA Students to Learn?

What Is the Most Important Skill for MPA Students to Learn?

As one of the most essential skills needed to promote good governance, cultural competence advocates for government to foster a more inclusive environment to all its citizenry. It is the…