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Unraveling the Complexities of Systems Management

Unraveling the Complexities of Systems Management

A leader must know many topics to be successful. Besides possessing intelligence—on various levels—there is also corporate knowledge, finance and managing human capital. Together these elements, along with other dynamics…

Mission Must Also Drive Agency Administrative Support Systems

Mission Must Also Drive Agency Administrative Support Systems

In 2018-19, gross funding levels have been approved for civilian and military functions. Civilian Federal agencies may be facing 20-30 percent workforce and support funding cuts in some program delivery…

Using Adaptive Spaces to Increase Innovation in Government Agencies

Using Adaptive Spaces to Increase Innovation in Government Agencies

“People will always resist change” is an oft-quoted truism by both management practitioners and academics. Because most change agents believe people in organizations will resist change, the change agents use…

How to Succeed in Government

How to Succeed in Government

Economists are fretting about the advance of job-pinching robots. Voters are kicking back against the effects of globalisation. And governments everywhere are spending a lot of time thinking about how…

What’s So Special About Texas?

What’s So Special About Texas?

Let’s talk about my favorite state — Texas! Texas was a proud Republic before it became our 28th state in 1845. More people move to Texas than to any other…

Two Mentalities Are Fighting for the Soul of the United States and Its Government

Two Mentalities Are Fighting for the Soul of the United States and Its Government

The mystery I explore in this column is the opposition among “blue collar” or “working class” Americans—the majority of voters—to public policies such as progressive taxation which, at face value,…

Focusing On the Power of Purpose

A subtle shift in the research in the private sector should be relevant to public employers. It’s closely related to the focus on public service motivation (PSM) but, from my…

Leading and Sharing as a Baldrige Award-Winning City

Leading and Sharing as a Baldrige Award-Winning City

Last year, the City of Fort Collins, Colorado, reached what might be considered the mecca of an organization’s journey to excellence: It earned the Malcolm Baldrige National Quality Award. …

Socialism vs. the Welfare State

Socialism vs. the Welfare State

The difference between socialism and the welfare state is really like the proverbial difference between lighting and the lighting bug. There are enormous differences between these two ways of organizing…

These Walls Should Talk: Government’s Role in Governance

These Walls Should Talk: Government’s Role in Governance

As public servants, we cannot often predict where the next inspiration will come from. We continue to be surprised by policy outcomes that none of us ever see coming. Sometimes…

Professional Duty to Say “No”

Professional Duty to Say “No”

Public administrators are expected to be stewards of the public trust. In fulfilling this role, administrators’ exhibit the ethical values identified with positive public character. These values include honesty, caring,…