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When my organization begins a new employee engagement survey, we conduct a kick-off meeting to explain the survey process to the key stakeholders in the agency or jurisdiction where we…
Today’s public sector employees function in a highly complex fishbowl environment, complicated by political leaders and public managers broadcasting their opinions in 140 characters. Sacrificing substance for splash, we’ve entered…
Hurricanes Harvey, Irma and Maria that devastated Texas, Florida and Puerto Rico call for social science research. The hard sciences of meteorology and hydrology have already spoken and deserve credit…
If policymakers required all financial service providers, not just banks and credit cards, to report the ongoing financial histories of their customers and required credit rating agencies to collect, analyze…
Jason Juffras spoke with Detroit chief financial officer (CFO) John Hill to learn about Detroit’s financial crisis and nascent recovery. Mr. Hill also played a major role in Washington, D.C.’s…
One simple rule of darts is in the name of the game: You’ll only succeed if you use darts. If you try to throw a plunger at a dart board,…
A high school’s senior year is rife with choices. They ask the inevitable question: “Where do we go from here?” The paths are endless, and that uncertain resolve leads us…
The whole world is screaming. It’s become a global activity. In some places, it’s the only activity. Public servants hear various screams, too — constituent screams. In fact, one can…
When treatment plans are guided by an image of the patient as a potentially litigious, hard to satisfy paying customer, with no policies to provide a counterweight and incentivize good…
It is no secret our politics are often divisive and lacking in civility. In this environment, it is easy for public service professionals to blame the challenges we face in…
Public Administration: Theory or Practice
Trends in the teaching public administration discourse tend toward contemporary course delivery methods in the advent of computers and the internet. Discussions are often about available instructional technologies and teaching…
November 9, 2017No CommentRead More