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The Leadership Quotient
What is effective leadership? Some people believe that being effective as a leader is knowing your team. Some people believe that being effective as a leader is being in control…
Public Administration: Theory or Practice
Trends in the teaching public administration discourse tend toward contemporary course delivery methods in the advent of computers and the internet. Discussions are often about available instructional technologies and teaching…
Employee Engagement and Labor Unions – A Win-Win
When my organization begins a new employee engagement survey, we conduct a kick-off meeting to explain the survey process to the key stakeholders in the agency or jurisdiction where we…
The Relevance of Context: Public Management in a Complex Environment
Today’s public sector employees function in a highly complex fishbowl environment, complicated by political leaders and public managers broadcasting their opinions in 140 characters. Sacrificing substance for splash, we’ve entered…
P.A. Research on Hurricanes
Hurricanes Harvey, Irma and Maria that devastated Texas, Florida and Puerto Rico call for social science research. The hard sciences of meteorology and hydrology have already spoken and deserve credit…
Requiring Alternative Financial Services Providers to Report Borrowers’ Repayment Histories Would Increase Financial Inclusion
If policymakers required all financial service providers, not just banks and credit cards, to report the ongoing financial histories of their customers and required credit rating agencies to collect, analyze…
Driving a City’s Financial Recovery: An Interview with Detroit CFO John Hill
Jason Juffras spoke with Detroit chief financial officer (CFO) John Hill to learn about Detroit’s financial crisis and nascent recovery. Mr. Hill also played a major role in Washington, D.C.’s…
The Lesson: Don’t Throw a Plunger at a Dart Board
One simple rule of darts is in the name of the game: You’ll only succeed if you use darts. If you try to throw a plunger at a dart board,…
Filling the Ranks
A high school’s senior year is rife with choices. They ask the inevitable question: “Where do we go from here?” The paths are endless, and that uncertain resolve leads us…
Stranded Resources and Servant Leadership: Public Service in 2017 and Beyond
The whole world is screaming. It’s become a global activity. In some places, it’s the only activity. Public servants hear various screams, too — constituent screams. In fact, one can…
How to Design Effective Team Targets in Government
Government is famously a team sport. Almost everything (really) important we do in government requires effective teams. Whether it is reducing child mortality, disaster management, fighting opioid crisis or stopping…
November 9, 2017No CommentRead More