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Government Operations Via Web Conferencing: Serving Citizens During COVID-19 and Beyond

Government Operations Via Web Conferencing: Serving Citizens During COVID-19 and Beyond

Even though many government offices around the country are beginning to re-open, this may not be the end of government employees using web conference technology. Now that we have a…

Reopen Lean

Reopen Lean

Let us establish a culture of continuous improvement as the organizing principle for the new normal. …

Implementing Equity as a Core Operational Value

Implementing Equity as a Core Operational Value

Discrimination is part of our shared reality. This reality demonstrates why social equity is the most important pillar of public administration, and why it must be treated as a core…

Public Service and the Responsibility for Action

Public Service and the Responsibility for Action

The social and political intersectionality where Americans find themselves in the spring of 2020 may be delivering just the right confluence of tragedy and outrage necessary to affect revolutionary change…

Dynamic Capabilities: A Key to Transforming Government Agencies?

Dynamic Capabilities: A Key to Transforming Government Agencies?

There was much confusion and technological failings that marred the first days of coping with COVID-19. Creating a capabilities inventory and building new dynamic capabilities can help agencies deal with…

Local Government Budgeting During Health, Economic and Inequality Crises

Local Government Budgeting During Health, Economic and Inequality Crises

During this health, economic and social crisis, now is not the time for local governments to shrink away from their core values, including equality and humanitarianism. …

Capital Infrastructure Programs and Financing in Local Government

Capital Infrastructure Programs and Financing in Local Government

This article discusses local and intergovernmental mechanisms that affect the capacity of governments to collect sources of funding for infrastructure investments that could stimulate weakened local economies.…

The “I” Behind the Protests

The “I” Behind the Protests

There are many aspects of Black America which beg to be acknowledged. Shedding light on them is critical in aiding public administrators to better incorporate equal representation, justice and equity.…

Can Social Equity and Service Contracting Co-Exist with Child Welfare?

Can Social Equity and Service Contracting Co-Exist with Child Welfare?

The turnover rate among child welfare caseworkers is high. The situations they face overwhelm them. We must allocate resources to provide better quality of service in child welfare systems. …

Keeping a Remote Workforce Engaged

Keeping a Remote Workforce Engaged

The bottom line is that employee engagement matters—and government needs to improve it, even when employees are not physically working together. …

To the PA Times: Letter to the Editor

To the PA Times: Letter to the Editor

This is a call for all of us in public administration to continue to help promote professionalism and to insert leadership where it can do the most good—publicly, openly and…