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The Critical Importance of Data in Decisionmaking Situations

The Critical Importance of Data in Decisionmaking Situations

As administrators, it is incumbent to understand how crucial data is in the overall success of the organization and the importance of reliability to decisionmakers.…

Quality is in the Eye of the Customer

Quality is in the Eye of the Customer

In any public sector setting, quality is and should be in the eye of customers (the community)—the end users of our services. We must find ways to deliver the service…

Let’s Not Leap to Conclusions: Public Opinion on Leap Seconds in the United Kingdom

Let’s Not Leap to Conclusions: Public Opinion on Leap Seconds in the United Kingdom

Coordinated Universal Time (UTC) implements “leap seconds” that account for synchronizing earth’s clock time to solar time. Recently, this process came under scrutiny as experts began to express concern…

ASPA’s Section on Emergency and Crisis Management Produces An Administrative Study for COVID-19

ASPA’s Section on Emergency and Crisis Management Produces An Administrative Study for COVID-19

In September 2020, members of ASPA’s Section on Emergency and Crisis Management (SECM) conducted a survey to gain a thorough understanding of respondent’s COVID-19 related initiatives. This article is a…

The Pandemic’s Ongoing Impacts on Mental Health, Relationships and Finance

The Pandemic’s Ongoing Impacts on Mental Health, Relationships and Finance

42% of adults in Virginia say that the pandemic has had a negative impact on their mental health, according to the new statewide poll conducted by the Research Institute for…

Emergent Strategies in Public Organizations: It is Sometimes Easier Done than Said

Emergent Strategies in Public Organizations: It is Sometimes Easier Done than Said

Emergent strategies are those that concede to flexibility, accept learning while in operation, try to anticipate changes, embrace those changes and use them to reach the desired outcomes—all while following…

P.I.L.O.T.s and Their Importance in Local Government and Not-for-Profit Finance

P.I.L.O.T.s and Their Importance in Local Government and Not-for-Profit Finance

PILOTs perform many useful functions, such as providing crucial revenues for certain municipalities. However, PILOTs have been criticized for the sometimes inconsistent and opaque ways that they are calculated and…

Understanding the Disconnect Between Police Leaders and Frontline Officers

Understanding the Disconnect Between Police Leaders and Frontline Officers

Protests for police reform no longer dominate the front pages of the news cycle, but nonetheless, police departments nationwide are still grappling with how to best respond to the demands…

Internships: Navigating Experiential Education During the COVID-19 Pandemic

Internships: Navigating Experiential Education During the COVID-19 Pandemic

This article focuses on challenges experienced by internship and project coordinators who are navigating internship and professional project placement experiences during the COVID-19 pandemic.…

National Coordination: The Challenge of Federalism in Times of Global Crisis

National Coordination: The Challenge of Federalism in Times of Global Crisis

Media accounts of federal systems responses to the coronavirus crisis around the world have documented the contrasting performance of federal, state and local governments, either individually or collectively.…