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On a Course of Auto-Destruction
Warning: if you are in a good mood, skip this post, because I’m finding it very hard not to be depressed by the constant reminders of American institutional dysfunction, and…
Best Practices Model for Transparency in Government
Transparency in government means an openness about government that fosters trust, honesty and collaboration. It allows citizens and taxpayers to get actively involved in government. Sunshine Review is a national…
Caregiving and Public Administrators: Looking in the Mirror, Redefining Support
In our January column we discussed the challenges of preparing our communities for a growing population of older adults who are using Web 2.0 technologies. Here we focus on the…
Building and Selling Community Identity
A recent article in Governing magazine examines the costs and benefits of municipal branding. The article highlights the work of a high-paid consultant that helps local governments develop slogans and…
The End of the Second Civil Rights Era
By all indications, the second civil rights era in American history will end this June. That is when the U.S. Supreme Court is expected to rule in Shelby County v.…
Giving Everyone a Chance to Speak
The request at a recent community meeting seemed innocuous enough. Neighbors and others interested in the future of a large park in Austin, Texas, were reviewing design proposals as part…
A Matter of Perspective
If there is one observation increasingly endorsed by conservatives and liberals alike it is this: American government isn’t working. Not in Washington, and not in a growing number of states.…
Leadership Challenge: Optimizing Productivity
When you come right down to it, an organization is nothing more and nothing less than people and information interacting with each other. However simple this is to capture in…
Managing in a Time of Crisis
Some managers shine during a major crisis, while others don’t. As a strategic manager, one must follow a comprehensive protocol that includes the implementation of teams, systems and tools to…
Telework in the Federal Government: Benefits and Pitfalls
Over the last two decades, telework has increasingly become an essential element in the federal government’s operations, making it a subject worthy of careful study. As technological capabilities to facilitate…
Reasonable or Unreasonable Expectations: Accountability in Emergency Management
For decades, there has been a call for greater accountability in government. This is appropriate, given that, in a democracy, the government derives its powers from the people and should…