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What I Learned About Being a Good Leader by Working for a Bad Boss

What I Learned About Being a Good Leader by Working for a Bad Boss

I believe as much, if not more, can be learned by working for a bad boss as can be learned from a good leader. Of course, no one would choose…

The Leadership Quotient

The Leadership Quotient

What is effective leadership? Some people believe that being effective as a leader is knowing your team. Some people believe that being effective as a leader is being in control…

Public Administration: Theory or Practice

Public Administration: Theory or Practice

Trends in the teaching public administration discourse tend toward contemporary course delivery methods in the advent of computers and the internet. Discussions are often about available instructional technologies and teaching…

Employee Engagement and Labor Unions – A Win-Win

Employee Engagement and Labor Unions – A Win-Win

When my organization begins a new employee engagement survey, we conduct a kick-off meeting to explain the survey process to the key stakeholders in the agency or jurisdiction where we…

The Relevance of Context: Public Management in a Complex Environment

The Relevance of Context: Public Management in a Complex Environment

Today’s public sector employees function in a highly complex fishbowl environment, complicated by political leaders and public managers broadcasting their opinions in 140 characters. Sacrificing substance for splash, we’ve entered…

P.A. Research on Hurricanes

P.A. Research on Hurricanes

Hurricanes Harvey, Irma and Maria that devastated Texas, Florida and Puerto Rico call for social science research. The hard sciences of meteorology and hydrology have already spoken and deserve credit…

Requiring Alternative Financial Services Providers to Report Borrowers’ Repayment Histories Would Increase Financial Inclusion

Requiring Alternative Financial Services Providers to Report Borrowers’ Repayment Histories Would Increase Financial Inclusion

If policymakers required all financial service providers, not just banks and credit cards, to report the ongoing financial histories of their customers and required credit rating agencies to collect, analyze…

Driving a City’s Financial Recovery: An Interview with Detroit CFO John Hill

Driving a City’s Financial Recovery: An Interview with Detroit CFO John Hill

Jason Juffras spoke with Detroit chief financial officer (CFO) John Hill to learn about Detroit’s financial crisis and nascent recovery. Mr. Hill also played a major role in Washington, D.C.’s…

Filling the Ranks

Filling the Ranks

A high school’s senior year is rife with choices. They ask the inevitable question: “Where do we go from here?” The paths are endless, and that uncertain resolve leads us…

Using “Happiness” as a Measure of Community Performance in Shrinking Cities

Using “Happiness” as a Measure of Community Performance in Shrinking Cities

In 2012, the United Nations Sustainable Development Solutions Network published their ‘World Happiness Report’ for the first time. Since this report, ‘happiness’, or its more encompassing term ‘well-being’, is starting…

Stranded Resources and Servant Leadership: Public Service in 2017 and Beyond

Stranded Resources and Servant Leadership: Public Service in 2017 and Beyond

The whole world is screaming. It’s become a global activity. In some places, it’s the only activity. Public servants hear various screams, too — constituent screams. In fact, one can…