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Marrying Technology And The Public Sector

Marrying Technology And The Public Sector

Technology should not frustrate constituents who are reliant on their local government for assistance. With substantive changes to technology, information and accessibility can work simultaneously to provide the user with…

The Success of Government

The Success of Government

The Merit System Principles are intended to insure a high quality of civil service. Unfortunately, in today’s atmosphere, some of these tenets have been seriously dishonored. The purpose of this…

Optimism In a Time of Political Chaos

Optimism In a Time of Political Chaos

Our current politics, to put it mildly, are chaotic. How should those of us working in public service feel? Public administration is grounded in fact, professionalism and rationality; it is…

Student Loan Debt

Student Loan Debt

Student loans are the ubiquitous burden of younger generations. Their $1.6 trillion balance looms over the lives of millions of borrowers. The ever growing balance has been deemed a crisis…

Public Administration and the Spatial Web

Public Administration and the Spatial Web

Understanding and preparing for the new Web 3.0 world will be a great challenge for public administration in the next few decades of the 21st Century.…

Not “Or,” But “And”: The Intricate Link Between Leveraging Polarities and Representative Democracy

Not “Or,” But “And”: The Intricate Link Between Leveraging Polarities and Representative Democracy

The greatest threat to democracy currently is underdevelopment of socioeconomic infrastructure, which can be achieved through leveraging polarities. …

Are We Thinking About Infrastructure?

Are We Thinking About Infrastructure?

A critical and often neglected component of our profession is infrastructure. While we are knowledgeable about the proper actions to take regarding infrastructure, more attention is needed towards the thinking…

In Search of Ethics of Character Over Conduct

In Search of Ethics of Character Over Conduct

Governmental ethics center on transparency with the assumption that transparency will lead to accountability. It’s not a bad goal. The problem is that good conduct is not necessarily an indicator…

DemX – Promoting Democracy Through Good Digital Design

DemX – Promoting Democracy Through Good Digital Design

Are the lessons of the private sector’s CX and UX appropriate for government websites and mobile apps? Can practices be used to increase citizens’ democratic participation? …

Local Government: the Forgotten Civil Service

Local Government: the Forgotten Civil Service

Spare a thought for your local Senior Associate Departmental Analyst.…

Teaching & Learning Moments: Creating Space for Gratitude, Reflection, Healing and Needed Change

Teaching & Learning Moments: Creating Space for Gratitude, Reflection, Healing and Needed Change

There may be a blind eye—whether intentional or not—many of us in the public and nonprofit sectors have towards often-overlooked historical narratives. Our blind eye reflects the absence of learning…