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Technology should not frustrate constituents who are reliant on their local government for assistance. With substantive changes to technology, information and accessibility can work simultaneously to provide the user with…
The Merit System Principles are intended to insure a high quality of civil service. Unfortunately, in today’s atmosphere, some of these tenets have been seriously dishonored. The purpose of this…
Our current politics, to put it mildly, are chaotic. How should those of us working in public service feel? Public administration is grounded in fact, professionalism and rationality; it is…
Student loans are the ubiquitous burden of younger generations. Their $1.6 trillion balance looms over the lives of millions of borrowers. The ever growing balance has been deemed a crisis…
Understanding and preparing for the new Web 3.0 world will be a great challenge for public administration in the next few decades of the 21st Century.…
A critical and often neglected component of our profession is infrastructure. While we are knowledgeable about the proper actions to take regarding infrastructure, more attention is needed towards the thinking…
Governmental ethics center on transparency with the assumption that transparency will lead to accountability. It’s not a bad goal. The problem is that good conduct is not necessarily an indicator…
Are the lessons of the private sector’s CX and UX appropriate for government websites and mobile apps? Can practices be used to increase citizens’ democratic participation? …
Spare a thought for your local Senior Associate Departmental Analyst.…
There may be a blind eye—whether intentional or not—many of us in the public and nonprofit sectors have towards often-overlooked historical narratives. Our blind eye reflects the absence of learning…
Citizen’s Government Academy Experience
Citizen government academies illustrate public officials’ commitment to transparency. They allow citizens to engage with local government, and arm them with knowledge about how government is organized and operated.…
October 19, 2019No CommentRead More