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The Police & You: A Dynamic Duo for a Better Today, Tomorrow & Forever

The Police & You: A Dynamic Duo for a Better Today, Tomorrow & Forever

It is safe to conclude that policing in America is facing a huge crisis of validity and purpose. There must be some resolve to bring back the trust between minority…

Does the Public Sector Experience Real Accountability?

Does the Public Sector Experience Real Accountability?

Accountability is a complex topic. To boil accountability down to a simple, “A broke B’s window, so A must pay B for the damages,” does not begin to capture the…

I Can’t Get No…Satisfaction

I Can’t Get No…Satisfaction

As government agencies strive to improve their quality of service and increase customer satisfaction, it is necessary to measure performance from all dimensions of the organization.…

The American Dream: Freedom in Decision Making

The American Dream: Freedom in Decision Making

How are Americans attaining the American Dream? The Founders intended for prosperity to be more than simply rights of material conditions and wealth. Perhaps it’s time to preserve capital resources…

Social Equity and Inclusion in Emergency Management

Social Equity and Inclusion in Emergency Management

When disaster strikes, it has been the poor, the elderly and the physically and mentally disabled that have mostly taken the brunt of the aftermath. We must do more to…

Engaged Employees Drive Innovation

Engaged Employees Drive Innovation

Unfortunately, when most people think about government, innovation is not what comes to mind. The irony is that there is a great deal of innovation in government, and this is…

Community Learning Coaches

Community Learning Coaches

Free college is not the best answer for helping rural communities. Rather, Community Learning Coaches may help rural populations gain the skills to compete in the coming Fourth Industrial Age…

Creating a Diverse Workforce with Roadblocks

Creating a Diverse Workforce with Roadblocks

Many municipalities wish to have a workforce that is indicative of the population it serves. However the challenge is far greater than the intended purpose, furthering animosity and fueling anger…

Medical Errors Make Health Care More Expensive and Decrease Access

Medical Errors Make Health Care More Expensive and Decrease Access

Medical errors rank as the third leading cause of death in the United States. Despite extensive media coverage, Congressional hearings and even some progress in patient safety, the problem of…

I Have Seen the Future of Public Service

I Have Seen the Future of Public Service

The job of the preceding generations is to teach the youthful generations what is important and sustainable in life; how to make America’s governance greater than it is today and…

The Case for Broadening the Strategy to Reform Civil Service

The Case for Broadening the Strategy to Reform Civil Service

It’s time for significant change and modernization at every phase of the employment lifecycle—from recruitment, hiring and onboarding to training, development and retention.…

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