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An Enterprise Fund is created when a public service generates sufficient revenues to pay for its cost. It is a simple concept, and one gaining in popularity among public officials…
I believe people outside of government don’t appreciate how much day-to-day government behavior is driven by rules.…
In this column and elsewhere, I've argued that improving the level of employee engagement can be a key way for government organizations to deliver consistently high quality service. The research,…
A survey of the literature, textbooks and syllabi on ethics education (along with my own personal observations over the years) reveals that formal ethics education in public administration degree programs…
In a time of misinformation, the role of the public scholar is important to counter fiction with facts. Scientific inquiry, the methodical process of investigating phenomena, is a skill that…
The information in this article comes from published research I conducted on the failure to attract qualified diversity candidates for leadership positions. Diversity refers to a state or fact of…
Research has demonstrated a connection between graffiti and its role on social attitudes, customs and resident perceptions. While these artful expressions, for some, are a nuisance, for others, they are…
A few years ago, I was part of a team that helped local governments in eastern Kentucky offer e-government services by having functional websites, online bill payment and other internet…
Alternative modes of service delivery are an important institutional choice available to local governments across the country, but the way they are being used may create issues of transparency and…
William Shakespeare raised the issue in his The Life of King John. There, Pembroke philosophizes, “When workmen strive to do better than well, they do confound their skill in covetousness;…
Remote Traps – Avoid the Missteps of Remote Management
According to recent data, the trend of remote working continues to grow at a strong pace in the U.S. In a recent Gallup poll 43 percent of employed Americans stated…
May 16, 2017No CommentRead More