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Part Two of a Three Part Series: How to Speed Mass Vaccination

Part Two of a Three Part Series: How to Speed Mass Vaccination

Process improvements at Hartford’s Dunkin’ Donuts Park clinic increase COVID-19 vaccination rate by 207 percent in five weeks.…

The Consequences of Law Enforcement Reform: Avoiding the “Hollow Force”

The Consequences of Law Enforcement Reform: Avoiding the “Hollow Force”

After a year of contentious debate surrounding law enforcement, departments across the country are seeking options to reform law enforcement agencies. These reforms need to be carefully considered to avoid…

Internet, Infrastructure and Me

Internet, Infrastructure and Me

Our nation’s internet infrastructure is vital to our economy, our security and our lives. But for far too long we have ignored internet access in rural communities.…

The Composable Government Agency: Citizen Development, Packaged Business Capabilities and No-Code/Low-Code Microservices

The Composable Government Agency: Citizen Development, Packaged Business Capabilities and No-Code/Low-Code Microservices

Imagine building a government office, department or agency by connecting a set of business processes and technical processes like a set of LEGOS™ bricks. Offices, departments or even agencies can…

Caring for Him (or Her) Who Has Borne the Battle

Caring for Him (or Her) Who Has Borne the Battle

Even before COVID-19, older adults and their families, including veterans, increasingly favored aging in place with home and community-based supports and services rather than choosing skilled nursing facilities for long-term…

Equitable Use of Technology in India: E-Learning in the Pandemic

Equitable Use of Technology in India: E-Learning in the Pandemic

The education sector has been hit significantly by the pandemic, as it was forced to move online everywhere, including in developed, developing or under-developed countries. With around 250 million children…

Beirut Explosion Unmasked—Decades of Government Failure

Beirut Explosion Unmasked—Decades of Government Failure

On August 4, 2020, Lebanon witnessed a catastrophic explosion that destroyed its capital and main port. This event exposed Lebanon’s governmental mismanagement and failure. It unmasked everything public servants should…

The Scorpion and the Frog: A Fable for Contemporary Times

The Scorpion and the Frog: A Fable for Contemporary Times

There are several characteristics of groupthink. The illusion of unanimity results in the belief that everyone in the group has confidence in the group’s decisions and judgements. We know groupthink…

Minneapolis Part 2: The Cost of Inequality of Opportunity

Minneapolis Part 2: The Cost of Inequality of Opportunity

The killing of George Floyd sent shock waves throughout our nation and the world, forcing endless questions that included one important to our profession; why are these long-neglected issues of…

Are We Using Hiring Interviews to Confirm or to Learn?

Are We Using Hiring Interviews to Confirm or to Learn?

Recent research conducted with women leaders in government asked what challenges these women experienced in their career progression. Surprisingly, many women called out difficulties with the interview process.…

Food is a Shaman: Part 2. A Two-Part Commentary on a Community Based Externship in Sitka, Alaska

Food is a Shaman: Part 2. A Two-Part Commentary on a Community Based Externship in Sitka, Alaska

The Sitka Food Co-op, an example of consumer-owned cooperatives, demonstrates a locally-based economic model that takes capital out of the hands of grocery giants and invests it back in the…