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Replacing a legacy system can be like developing a new system. In my experience, it was rare that a legacy system could be replaced and modernized by the IT department…
How do we move the needle on race relations in a time when many feel the U.S. is not making sufficient progress? The standard is educating the populace, particularly white…
Today, more than ever before, the challenge of engaging—PROGRESSIVELY engaging—young adults in the action of running for public office seems to be overwhelming. Instead of rehashing the reality, it is…
Adapting our organizations to meet the challenges of change and continual improvement are primary tasks of public administrators. The use of expert knowledge, commonly known as “best practices,” is a…
Many governments have learned the hard way that there is big difference between “Performance Management” and “Perception Management.” Often leaders assume that if they create a good performance management system…
Closure, of course, is essential. Without it, nothing gets done. It's premature closure that is a trap. There are several strategies that can help avoid this error.…
It is through this proactive work, and strong leadership, that the work of collaboratives becomes intensified. To intensify the work means to strengthen and deepen the relationships of key stakeholders…
High quality policy evaluation and the pursuit of what works is both noble and necessary for the advancement of our society. But evidence-based policymaking poses a practical challenge for policymakers,…
As compelling as infrastructure technology upgrades can be regarding productivity enhancements, job creation, obtainment of efficiencies in both supply chain management and movement of people and goods; a much broader…
While some see political dysfunction as a threat to democracy, others consider it a product of uncivil civic engagement. The notion of a threatened democracy has been fueled by hyper-partisanship,…
The Artful Duty of Public Service: Changing Lives and Intersecting Moments In History
This column won't abandon the symmetry with which I've attempted to weave an existential narrative between public administration and public service. No, instead I'll try to turn down the volume…
March 12, 201817 CommentsRead More