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In Search of Ethics of Character Over Conduct
Governmental ethics center on transparency with the assumption that transparency will lead to accountability. It’s not a bad goal. The problem is that good conduct is not necessarily an indicator…
DemX – Promoting Democracy Through Good Digital Design
Are the lessons of the private sector’s CX and UX appropriate for government websites and mobile apps? Can practices be used to increase citizens’ democratic participation? …
Local Government: the Forgotten Civil Service
Spare a thought for your local Senior Associate Departmental Analyst.…
Teaching & Learning Moments: Creating Space for Gratitude, Reflection, Healing and Needed Change
There may be a blind eye—whether intentional or not—many of us in the public and nonprofit sectors have towards often-overlooked historical narratives. Our blind eye reflects the absence of learning…
Knowledge Landscapes
By intuition, knowledge landscapes should highlight the innovation, history, culture and people of an area. Knowledge landscapes are redefining bureaucratic spaces each time that we discover a technological invention that…
Policymaking in the Public Right-of-Way: Car Sharing
Who benefits when we can all profit from the right-of-way?…
The EMS Crisis We Are Facing Today
It is incumbent for elected officials to gain a thorough understanding of EMS and the benefits provided to a community. Merely relying on an ambulance that is not devoted…
What Do We Know About Charter School Governance, and Why Should We Care?
The case of how charter schools are governed is an opportunity to study and address the practical and philosophical challenges that occur when the delivery of public services is shifted…
Want Better Mission Accomplishment? Embrace Telecommuting!
The telecommuting option isn’t the future of the workforce—it’s already here. Meanwhile, the evidence for an improved workplace, better productivity and happier, more engaged employees continues to mount. …
Letter to the Editor
Pearl Harbor? Jesus on the cross? Are you kidding me? House Republican apologists for President Trump’s betrayal of America claim that yesterday’s impeachment was akin to these momentous moments. Sad,…
Are We Thinking About Infrastructure?
A critical and often neglected component of our profession is infrastructure. While we are knowledgeable about the proper actions to take regarding infrastructure, more attention is needed towards the thinking…
August 24, 2019No CommentRead More