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Public Influence on E-government and Digital Engagement
Deliberate public policies to improve digital literacy has tangible benefits for U.S. residents as well as the government entities. The Gartner Group’s widely accepted definition of e-government is the continuous…
Immigrants and the Elderly
Immigrants are often mentioned as a support for the solvency of entitlement programs like Social Security. But current demographic data show the foreign-born population is older, on average, than the…
And Now the News
As I read the daily news, one of my regular routines is to consider implications for public servants. It’s a way to think about the challenges and opportunities facing us…
The Crossings: Prototype for Higher Density Suburban Neighborhood Design
Higher density suburbs first appeared in North America in the 1960s and 1970s. During this time, population growth and new household formation which caused metropolitan regions to spread over a…
Miami-Dade County and PTP 2.0: A New Approach to Financing Public Transit Infrastructure
Miami-Dade County has a diverse population of 2.7 million residents and, like other communities its’ size, is grappling with the responsibility of providing major metropolitan services to residents. In recent…
Improving Government Performance: The Great Promise of the Baldrige Excellence Framework
Why do government organizations choose to embark on a journey of improvement using the Baldrige framework? Whether one is a small government department or a large agency, an organization…
Weaving Critical Thinking with Experiential Learning in Public Administration
The Association of American Colleges & Universities defines critical thinking as “a habit of mind characterized by the comprehensive exploration of issues, ideas, artifacts, and events before accepting or formulating…
Comparing Urban Sprawl to Gentrification
In the field of urbanism and city planning, much has been written about demographic changes over the last century and its effect on our cities. While pockets of conversations about…
Volunteers: Camouflaged Leadership
The role of volunteers in public service delivery has a long and satisfying history. Whether the tasks are helping distribute meals to those who have transportation challenges or serving on…
A Slow Death for Water Systems
Problems with water systems sparked national attention in Flint, Michigan. It wasn’t a water main break. It was water contamination, resulting from a management failure to operate the system in…
Our Umpiring Obsession: A Public Administration Perspective
American society is obsessed with our umpires. Analysis of presidential debates—from the participants, the pundits, and the general public—goes beyond the substance and articulation of the candidates to the performance…