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Public Service Motivation: Applying Maslow’s Hierarchy of Needs to Understand Employee Motivation and Engagement
For public managers, the principles of public service motivation and employee engagement are something that play a significant impact on organizational outcomes. If employees are not motivated to come to…
Evolution of Performance Management in Government
Policymakers wanting to improve their government’s performance are often presented with a rich menu of choices by their advisers. They are told that they could choose from several options: Budgeting…
Ethical Curiosity: An Essential Dimension of Ethical Leadership
What about ethical dilemmas? How might public administrators develop the “ethical curiosity” that’s essential to resolve them effectively? Furthermore, how might public administrators lead their followers to value ethical curiosity…
Doing Evidence Right
For the two of us—who believe deeply that government can, should and does improve the quality of people’s lives, but who also believe that as individuals and a society we…
Undoing National Monuments
Environmentalists were outraged this past December when President Trump announced he was reducing the size of two national monuments in Utah: Bears Ears and Grand Staircase Escalante. These were big…
How the Baldrige Framework Supports Customer-Focused Excellence
This Fall, the Improvement and Compliance Service (ICS) within the Office of Finance and Planning of the National Cemetery Administration (NCA) hosted an event called Engagement Day. The target audience…
Is Your Organization Mentally Healthy?
Public organizations are not immune from dysfunctions experienced in any sector. When should we seek help as administrators? What are the indicators of similarities between individual or group therapy and…
Funding for Services to Veteran Families and Children in Veterans Treatment Courts
Over the last four months we have written articles about how Veterans Treatment Courts (VTCs) can incorporate children’s services into their courts. We discuss how to collaborate at the local…
An Information Campaign about Public Health Insurance Program Financing Could Facilitate Health Reform
Many Americans believe beneficiaries of means-tested public health insurance programs, such as Medicaid, do not contribute towards their coverage by paying taxes. They are wrong; the vast majority of U.S.…
Metrics that Count: Supporting Evidence-based Approaches
For decades, public administration has pursued evidence-based approaches to decisionmaking, seeking to optimize such processes in public agencies. This will only work if the evidence is based on some form…
The Big Questions Facing Public Administration in 2018
Exactly what are the big questions facing the world of Public Administration in 2018? Over the next few months I plan to write columns on each of these questions, lest…
January 8, 20182 CommentsRead More