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Filling the Ranks

Filling the Ranks

A high school’s senior year is rife with choices. They ask the inevitable question: “Where do we go from here?” The paths are endless, and that uncertain resolve leads us…

Using “Happiness” as a Measure of Community Performance in Shrinking Cities

Using “Happiness” as a Measure of Community Performance in Shrinking Cities

In 2012, the United Nations Sustainable Development Solutions Network published their ‘World Happiness Report’ for the first time. Since this report, ‘happiness’, or its more encompassing term ‘well-being’, is starting…

Stranded Resources and Servant Leadership: Public Service in 2017 and Beyond

Stranded Resources and Servant Leadership: Public Service in 2017 and Beyond

The whole world is screaming. It’s become a global activity. In some places, it’s the only activity. Public servants hear various screams, too — constituent screams. In fact, one can…

Incentivizing Evidence-based Medicine

Incentivizing Evidence-based Medicine

When treatment plans are guided by an image of the patient as a potentially litigious, hard to satisfy paying customer, with no policies to provide a counterweight and incentivize good…

Recommitting to Public Service Values in Troubled Times

Recommitting to Public Service Values in Troubled Times

It is no secret our politics are often divisive and lacking in civility. In this environment, it is easy for public service professionals to blame the challenges we face in…

Supporting Our Veterans Isn’t Just the Right Thing… It’s the Smart Thing

Supporting Our Veterans Isn’t Just the Right Thing… It’s the Smart Thing

Two or three times each year, our attention turns toward veterans and the sacrifices they have made for the United States. Yet sustaining that focus beyond Memorial Day, the 4th…

Teaching with Multimedia: Cinema and Television as a Resource for Teaching Public Administration

Teaching with Multimedia: Cinema and Television as a Resource for Teaching Public Administration

There are public administrators all over the US doing meaningful work at every level of government and in all of its departments, providing superb models as sources of inspiration for…

The Policy Perspective on Why Services for Children and Families are Excluded from VTC Legislation: Sherlock Holmes and the Missing Children

The Policy Perspective on Why Services for Children and Families are Excluded from VTC Legislation: Sherlock Holmes and the Missing Children

In our work with veterans and their families, we encounter agencies that serve primarily parents, agencies that serve primarily children and agencies that serve veterans — without ever asking if…

Veterans Day Offers Opportunity to Honor Service of Immigrants In the Military

Veterans Day Offers Opportunity to Honor Service of Immigrants In the Military

With annual Veterans Day remembrances just around the corner (November 11), communities across the country will be organizing activities to thank veterans for their service in the U.S. military, past…

Putting First Things First: Integrity, Purpose and Purposing

Putting First Things First: Integrity, Purpose and Purposing

The “heart” of a public service organization—what animates people to serve others and promote the common good—isn't discovered as people perform their jobs and achieve organizational goals. No, this heart…

The Biden Institute at the University of Delaware: Written On His Heart

The Biden Institute at the University of Delaware: Written On His Heart

Vice President Joe Biden chose the University of Delaware earlier this year as the institution at which to open the new Biden Domestic Policy Institute. We sat down with the…